Shipping policy

Thank you for choosing Operation Calm.

We are committed to processing and shipping your order as quickly as possible.

Order processing

Orders are typically processed within 2 to 5 business days after payment has been received. Processing times may be longer during holidays, promotional periods, or other high-volume times.

Once your order has shipped, you will receive a confirmation email containing tracking information, if available.

Shipping

Shipping charges are calculated separately at checkout based on the shipping destination and selected shipping method.

Operation Calm currently ships within the United States only.

Delivery dates provided by shipping carriers are estimates only and are not guaranteed. Operation Calm is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.

Incorrect shipping information

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided, additional shipping charges will apply if a package is returned and requires reshipment.

Lost or damaged packages

If your package arrives damaged or appears to be lost during transit, please contact us at info@operationcalm.com within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Questions

If you have any questions regarding shipping, please contact us at info@operationcalm.com.

Operation Calm LLC 4030 Wake Forest Rd, Ste 349, Raleigh, NC 27609